Refund policy
Cam’s Apparel Return Policy
At Cam’s Apparel, customer satisfaction is important to us. We strive to ensure that every order meets our quality standards.
5-Day Return Policy
We have a 5-day return policy, meaning you have 5 calendar days from the date your order is delivered to request a return.
Return Eligibility
To qualify for a return, all items must meet the following requirements:
- Items must be unworn, unused, and in their original condition.
- All original tags must remain attached.
- Items must be returned in their original packaging.
- A valid receipt or proof of purchase must be provided.
Items that show signs of wear, damage caused by the customer, alterations, or missing tags may not be accepted.
How to Request a Return
To initiate a return, please contact our customer service team at camsapparelja@yahoo.com within 5 days of receiving your order.
Once your return request has been reviewed and approved, we will provide instructions on how and where to send your item.
Please do not send items back without receiving return authorization.
Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us promptly so we can evaluate the issue and provide an appropriate resolution.
Contact Us
For questions or concerns regarding our return policy, please email:
Thank you for shopping with Cam’s Apparel, where elegance meets confidence.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at camsapparelja@yahoo.com